Error messages and screen freezing.
Recently customers have been experiencing problems viewing or ordering from our web-site. Incidents have included:
- Clicking on a page link and the page freezes.
- Error message appears on the screen after clicking a link.
- Error messages appearing on the screen after clicking on a referal link from another web-site.
- Paypal page not loading.
These problems happen for a variety of reasons but can normally be atributed to a web browser and web-site not syncronising correctely. These are minor problems but ones that can be irritating to the user.
If you experience these problems then please carry out the actions shown below:
- Refresh your browser cashes and reload the web-site. If that doesn't work then:
- Use another web browser to access the web-site.
If you are still experiencing problems then would you please let us know what the problem is via the contact page. Would you please include :
- Web browser make.
- Actions you were taking when the problem occured i.e.g ordering covers, looking at a page etc
- Which links you were using.